Serving up spectacular views and deluxe facilities, our staterooms are an alluring escape from the non-stop action our ships are known for – and the perfect place to recharge in between adventures. Welcome to the perfect spot to rest your head after a day spent discovering record-breaking thrills, spectacular shows and palette-pleasing flavours onboard the largest cruise ship in the world, Symphony of the Seas®. *Pre-paid gratuities can be added to an individual reservation at any time outside of 48 hours of the sail date.ĪWARD-WINNING & AWE-INSPIRING ACCOMMODATIONS If gratuities are not prepaid prior to sailing, they will be automatically added to the guests’ folios once onboard. For guests booked through travel advisors, their advisor may add pre-paid gratuities to the guests' booking prior to sailing*. Guests can pre-pay gratuities by calling (UK) 03 / (Ireland) 1800 555 604 or logging into before* their sailing. We hope you find the gratuity to be an accurate reflection of your satisfaction and thank you for your generous recognition of our staff.Ī 18% gratuity is automatically added to all beverages, mini bar items, and spa & salon purchases. Applying this charge automatically helps streamline the recognition process for the crew members that work to enhance your cruise. The automatic daily gratuity is based on customary industry standards. Guests who have pre-paid their gratuity will not see a daily charge during their cruise. In the unlikely event that a guest onboard being charged the daily automatic gratuity does not receive satisfactory service, the guest may request to modify the daily amount at their discretion by visiting Guest Services onboard and will be able to do so until the morning of their departure. As a way to reward our crew members for their outstanding service, gratuities are shared among dining, bar & culinary services staff, stateroom attendants and other hotel services teams who work behind the scenes to enhance the cruise experience. The gratuity applies to individual guests of all ages and stateroom categories. The automatic service gratuity is $14.50 USD per person, per day for guests in Junior Suites and below, or $17.50 USD per person, per day for guests in Grand Suites and above, applied to each guest’s SeaPass account on a daily basis.
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